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VW T5 California

Volkswagen Transporter T5 and T6 common problems

Posted on: February 10th, 2025 by NEAT

The Volkswagen Transporter T5 and T6 are popular vans known for their reliability and versatility. However, like any vehicle, they are not without their common issues. Below are some of the frequently reported problems for these models:


Volkswagen Transporter T5 Common Problems

  1. Dual Mass Flywheel (DMF) Issues
    • Symptoms: Clutch judder, vibrations, or rattling noises during gear changes.
    • Cause: Wear and tear on the DMF, common in higher-mileage vehicles or those used for heavy loads.
  2. EGR Valve Problems
    • Symptoms: Loss of power, increased fuel consumption, and the engine management light illuminating.
    • Cause: Carbon build-up in the Exhaust Gas Recirculation (EGR) valve.
  3. Turbo Failure
    • Symptoms: Loss of power, black smoke from the exhaust, or a whining noise from the turbo.
    • Cause: Oil contamination or overboosting leading to turbocharger wear.
  4. Water Pump and Timing Belt
    • Symptoms: Overheating or visible coolant leaks.
    • Cause: Failure to replace the timing belt and water pump at the recommended intervals can lead to premature failure.
  5. Sliding Door Mechanism
    • Symptoms: Doors become difficult to open or close smoothly.
    • Cause: Worn or misaligned rollers and tracks.
  6. Rust Issues
    • Symptoms: Visible rust spots, particularly around wheel arches and underbody areas.
    • Cause: Poor paint protection on some models, exacerbated by exposure to road salt.

Volkswagen Transporter T6 Common Problems

  1. AdBlue System Faults
    • Symptoms: AdBlue warning light, limp mode activation, or difficulty starting.
    • Cause: Faulty AdBlue injectors or crystallization of AdBlue fluid in the system.
  2. DPF (Diesel Particulate Filter) Blockage
    • Symptoms: Reduced power, excessive smoke, or the DPF warning light illuminating.
    • Cause: Short journeys preventing the DPF from regenerating properly.
  3. Clutch and Gearbox Wear
    • Symptoms: Difficulty selecting gears or slipping clutch.
    • Cause: Heavy usage, towing, or high mileage.
  4. Electrical Issues
    • Symptoms: Faulty sensors, central locking issues, or malfunctioning infotainment systems.
    • Cause: Poor connections, software glitches, or worn components.
  5. Front Suspension Problems
    • Symptoms: Knocking noises, uneven tyre wear, or poor handling.
    • Cause: Worn suspension bushes or ball joints.
  6. Coolant Leaks
    • Symptoms: Low coolant levels or visible puddles under the van.
    • Cause: Faulty water pump or leaking radiator hoses.

General Maintenance Tips

  • Regular Servicing: Follow the manufacturer’s service schedule to prevent many of these issues, as with any vehicle!
  • Oil Changes: Use the correct grade of oil, especially for engines with turbos or DPFs.
  • Timing Belt Replacement: Adhere to intervals for timing belt and water pump replacement to avoid costly repairs.
  • DPF Care: If you drive primarily short distances, consider occasional longer trips to allow for DPF regeneration.
  • Inspect Sliding Doors and Seals: Regular cleaning and lubrication can prevent sticking or misalignment.

By addressing these issues proactively, you can ensure your T5 or T6 remains reliable and performs optimally over the long term.

Since spring is just around the corner, now is the perfect time to ensure your camper is in top condition for the adventures ahead. After months of winter storage or regular use, your vehicle may need a little attention to keep everything running smoothly.

There’s nothing worse than setting off on a road trip only to be met with unexpected issues—especially when you’re miles away from home or in the middle of nowhere. Avoid the hassle by addressing any minor faults, unusual noises, or general maintenance needs before the season truly begins.

From routine servicing and safety checks to diagnosing knocks, rattles, or electrical gremlins, we’re here to help you get road-trip ready. Rather book in with us today and start the season with confidence!

Why Your VAG Vehicle Deserves Top-Quality Brake Pads and Discs

Why Your VAG Vehicle Deserves Top-Quality Brake Pads and Discs

Posted on: January 6th, 2025 by NEAT

Why Your VAG Vehicle Deserves Top-Quality Brake Pads and Discs

Let’s talk about something we all rely on but rarely think about until it’s too late: your brakes. Yes, those unsung heroes that save your bacon every time a squirrel darts across the road, or when Karen in her SUV decides to brake-check you for no apparent reason. If you’re driving a high-powered vehicle, investing in top-notch brake pads and discs isn’t just a good idea—it’s essential.

Why You Can’t Cheap Out on Brakes

Here’s the deal: your car isn’t just any car. It’s not a budget hatchback struggling to hit 60 mph. It’s a machine that can go from zero to “I’m gonna lose my license” in seconds. With great speed comes great responsibility—and that responsibility falls squarely on your brakes. Cheap brake pads might save you a few bucks now, but when they’re screeching like a banshee and struggling to stop your beast of a car, you’ll wish you’d splurged for quality.

The Science of Stopping

Think of your brake pads and discs as the dynamic duo of stopping power. Brake pads create friction against the discs, which converts your car’s kinetic energy into heat and brings you to a halt. Now, if you’ve got cheap, low-quality pads, they’ll wear down faster than your patience in Christmas traffic. Worse, they might overheat, leading to brake fade. Trust us, brake fade is as terrifying as it sounds. Imagine pressing the brake pedal and feeling… nothing. Yeah, let’s avoid that.

Quality Matters

When it comes to brake pads and discs, you get what you pay for. High-quality brakes are designed to withstand the intense heat and stress that comes with high-speed driving and sudden stops. They’re made of better materials, last longer, and most importantly, they work when you need them most. Plus, they’ll keep that annoying brake squeal at bay, so you won’t sound like a poorly maintained bus.

Why It’s a No-Brainer for VAG Owners

If you own a VW Golf R, Audi S4, or any other high-powered VAG model, you already know you’re driving something special. Your car’s performance is a finely-tuned symphony of power, precision, and engineering brilliance. Don’t let subpar brakes ruin the harmony. Investing in premium brake pads and discs ensures your car stops as impressively as it accelerates. And let’s be honest, you’re not just buying brakes—you’re buying peace of mind.

How to Choose the Right Brakes

  1. Go for Reputable Brands: Look for names you trust, not brands that sound like a knockoff video game console.
  2. Check Compatibility: Make sure the pads and discs are designed for your specific VAG model. Trust us, not all brakes are created equal.
  3. Consider Your Driving Style: Love the occasional track day? You’ll need performance-oriented brakes. More of a daily driver? Opt for durability and quiet operation.

Don’t Just Take Our Word for It

We’ve seen it all—from warped discs to pads worn down to the metal. The common denominator? Trying to save a few pounds on brakes. Your VAG vehicle deserves better, and frankly, so do you.

The Bottom Line

Good brakes aren’t just about safety (although that’s a biggie). They’re about enjoying your car to the fullest, knowing it’ll stop when you need it to. So go ahead, invest in those top-quality brake pads and discs. Your future self—and your car—will thank you.

Why Your VAG Vehicle Deserves Top-Quality Brake Pads and Discs

Why Regular Servicing is Essential for Your VAG Vehicle

Why Regular Servicing is Essential for Your VAG Vehicle

Posted on: December 2nd, 2024 by NEAT

Why Regular Servicing is Essential for Your VAG Vehicle (and What Happens When You Skip It)

If you’re an Audi, Volkswagen, Skoda, or SEAT owner, you already know that your vehicle isn’t just a car—it’s a high-performance machine that’s built to last. But even the most robust engines require regular upkeep to stay in top shape. Keeping up with your VAG vehicle’s service requirements does more than maintain performance—it protects your investment, keeps you safer, and can save you big money down the line. Here’s what you need to know about why regular servicing is essential and what can happen if you let it slide.

What Are the Key Service Requirements for VAG Vehicles?

VAG vehicles come with a manufacturer-recommended service schedule that covers everything from basic oil changes to more intensive maintenance. Here are some of the essential service intervals:

  1. Oil Changes and Filter Replacements
    • Interval: Every 10,000–15,000 miles or annually.
    • Why It Matters: High-performance engines require clean oil to lubricate and protect their moving parts. Ignoring this can lead to sludge buildup, which clogs components and causes wear and tear.
  2. Brake Checks and Replacements
    • Interval: Typically every 20,000–30,000 miles, depending on use.
    • Why It Matters: Over time, brake pads, discs, and fluid degrade, which compromises braking efficiency. If left unchecked, this can lead to safety issues or even expensive rotor and caliper replacements.
  3. Timing Belt Replacement
    • Interval: Every 60,000–100,000 miles, depending on the model.
    • Why It Matters: The timing belt synchronizes your engine’s components. If it fails, you could face serious engine damage that requires costly repairs.
  4. Transmission Fluid and Coolant Changes
    • Interval: Transmission fluid every 40,000 miles; coolant every 2–5 years.
    • Why It Matters: These fluids keep your engine and transmission from overheating. Old or low fluids can lead to premature wear, overheating, and expensive repairs.
  5. Spark Plug Replacement
    • Interval: Every 30,000–60,000 miles.
    • Why It Matters: Spark plugs affect fuel efficiency and power. Worn plugs can cause rough starts, poor fuel economy, and misfires, which can damage the engine over time.

What Happens if You Skip These Service Intervals?

Skipping routine maintenance may seem like a minor oversight, but neglecting service intervals can have serious consequences for your VAG vehicle’s performance and lifespan.

  1. Reduced Performance and Fuel Economy
    • Over time, dirty oil, clogged filters, and worn spark plugs reduce your vehicle’s efficiency. The engine has to work harder to produce the same power, which leads to increased fuel consumption and a sluggish driving experience.
  2. Engine Damage and Costly Repairs
    • Neglecting oil changes and timing belt replacements can cause extensive damage to the engine, one of the most expensive components to repair. Engine parts can wear prematurely, and if a timing belt fails, it can cause catastrophic engine damage requiring thousands of pounds to fix.
  3. Brake Failure and Safety Risks
    • Worn brakes can reduce stopping power, compromising your safety on the road. In worst-case scenarios, neglecting brake maintenance can lead to brake failure, putting you and other drivers at risk.
  4. Transmission Problems
    • Transmission repairs are among the most expensive vehicle repairs. By not changing the transmission fluid, you risk damaging the gearbox and experiencing rough gear shifts, especially in automatic models.
  5. Decreased Resale Value
    • When it’s time to sell or trade in your VAG vehicle, a full-service history can increase its resale value. Buyers look for well-maintained vehicles, and a lack of records could make it harder to sell or reduce the price you’re able to get.

The Bottom Line: Protect Your Investment

For VAG vehicle owners, regular servicing isn’t just about ticking boxes; it’s an investment in performance, safety, and value. Following the manufacturer-recommended schedule will keep your car running at its best and help you avoid unnecessary repairs and expenses.


Regular servicing doesn’t just benefit your vehicle; it protects your driving experience and keeps you confident behind the wheel. Looking after your VAG vehicle’s service requirements is the best way to ensure it remains reliable, safe, and enjoyable for years to come. To book in your vehicle with us for servicing or repairs, contact us ‘here‘.

Heater Matrix

What to do when your Heater matrix is blocked?

Posted on: November 8th, 2024 by NEAT

What to do when your Heater matrix is blocked? Flushing a heater matrix (heater core) is often not enough to fully resolve blockages because blockages can be caused by a variety of issues that flushing alone might not address. Here are a few reasons why flushing a heater matrix might not completely solve the problem:

1. Severe Corrosion or Deposits

  • Scale or corrosion: Over time, heater cores can accumulate rust, scale, or sludge, especially if the coolant isn’t changed regularly. These deposits can form thick blockages that flushing might not dislodge, as flushing only removes loose debris.
  • Old coolant: When coolant becomes old, it can degrade and form sludge or gel-like deposits that solidify inside the heater core. A simple flush may not generate enough pressure to break up these deposits.

2. Partial Blockages Deep Inside the Core

  • The heater core consists of narrow channels through which coolant flows. If blockages occur deep within the core or in areas where flushing fluid cannot reach effectively, the flush may only clear the outer or partially blocked areas. Leaving the deeper blockages untouched.

3. Internal Damage

  • If the blockage is caused by internal damage, such as a collapsed or corroded tube inside the heater core. Flushing won’t fix the problem because the coolant will not be able to flow properly even after a flush.

4. Coolant Contamination or Wrong Mixture

  • If there’s contamination in the coolant, such as oil or other debris from a blown head gasket or a mix of incompatible coolants, the blockages can be sticky or gummy. These contaminants can solidify and resist normal flushing methods, requiring more aggressive cleaning techniques or a complete heater core replacement.

5. Restricted Coolant Flow

  • A blocked or restricted heater matrix is often a symptom of a larger issue, such as:
    • Failing water pump: If the water pump isn’t pushing coolant effectively, low flow could cause sludge to settle and create blockages.
    • Blocked radiator: If the radiator is blocked, it can restrict flow to the entire cooling system, causing the heater core to clog as well.
    • Thermostat issues: A malfunctioning thermostat can cause coolant flow problems, contributing to heater core blockage.

6. Chemical Flushing May Be Required

  • In some cases, a simple water flush won’t break up stubborn deposits, and a chemical flush might be needed. These chemicals are designed to dissolve rust, scale, and sludge. However, even with chemicals, if the blockage is severe, it might not be enough.

7. Re-contamination from the Rest of the Cooling System

  • If the rest of the cooling system (radiator, hoses, engine block) contains debris or sludge, simply flushing the heater core won’t solve the issue because the contamination will re-enter the heater core after flushing.

8. Potential for Recurring Blockages

  • Even if flushing clears the blockage temporarily, the underlying cause of the buildup might not be addressed. If the coolant system isn’t properly maintained (using the right coolant and changing it regularly), the blockage can return over time.

When is Flushing Not Enough?

If flushing doesn’t resolve the issue or blockages recur quickly, it might indicate that a heater core replacement is necessary. If the heater core is heavily corroded, damaged, or severely blocked, it might be beyond the point where flushing can restore proper function. Which is usually the case an why would would never just offer flushing as a resolve to a problem.

In summary, flushing a heater matrix can sometimes clear minor blockages.  However, it might not be enough if there is severe scaling, internal damage, or underlying issues with the coolant system that need to be addressed.

 

Winter tyres: Are they worth it?

Winter tyres, are they worth it?

Posted on: October 22nd, 2024 by NEAT

A question as a driver you may ask yourself, winter tyres: Are they worth it? Changing from summer to winter tyres if you live in various European countries is completely normal. In many countries a requirement! So why in the UK do we not deem it necessary? The majority opinion seems to be ‘well why do we need too, we don’t get bad weather often enough’. However, statistics have shown using winter tyres in conditions less than 7 degrees and in icy conditions can be up to 30% more effective and safer on our roads!

The majority of European countries state the use of winter tyres or all-season tyres from 1 November to the 31st of March. Certain countries do allow summer tyres as long as they have a minimum tread depth of 4mm all around. Its confusing as each European country has a slightly different take on the law. Latvia for instance requires all 4 tyres to be identical! UK motorists are sceptical as to whether it is worth having a winter/summer set of tyres. However if budget allows it shouldn’t it be obvious if it keeps the occupants in our vehicles and others safer?!

According to leading tyre maker Continental: A car fitted with winter tyres braking on snow can come to a stop from 31mph in 35 metres. This is eight metres, or about two car lengths shorter than if it was fitted with summer tyres.

So what are the differences in summer and winter tyres?

Besides the obvious differences is the material in which are made with. Both tyres have a different rubber compound enabling them to react differently in the opposing weather conditions. They also have different tread patterns. Summer tyres have a tread pattern that doesn’t need to cope with snow and icy conditions. Winter tyres have a more compact pattern designed to grip onto the snow and ice without letting it sit in the tread.

It is worth noting winter tyres are not advised to be used all year round. Statistics show they have a slower braking distance throughout the summer months. As a country the UK currently advises winter tyres when the weather drops below 7 degrees consistently. However, there are no conrtrolled rules in place. We would advise All season tyres throughout the year if you are unable to swap to winter tyres over the colder months. We would also advise making sure there is a minimum of 3mm tread depth around the tyre. If you are unsure how to check the depth of your tyres you can find more information on a previous blog here:

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